1.Checking the shipping schedule, estimated time of departure time, booking space one week in advance.
2.Inform client the sailing time and shipping company name.
3.Check the most suitable shipping line,shipping company and shipping schedule for customer.
4.Assistant customer solving all the issues for shipping schedule. Such as the ETA is become earlier or later. Or the cargo is lost during Ocean delivery.
5.Assistant customer do unloading while custom clearance.
6.If our customer have complain with shipping company for the cargo damage, assistant customer dealing with insurance company.
7.Control the internal transport and protect the cargo against damage before loading.